Frequently Asked Questions

Everything you need to know about your STL Authentics gear.

Are your sports collectibles and apparel officially licensed?

Yes, all products sold at STL Authentics are 100% officially licensed by the respective leagues and players' associations to ensure you receive genuine merchandise.

How long does shipping take for game-day orders?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear in time for the next big game.

What is your return policy for fan gear?

We offer a 30-day return policy for most items in original, unworn condition with tags attached. Please note that personalized or custom jerseys are final sale.

Do you provide Certificates of Authenticity (COA) for signed memorabilia?

Absolutely. Every piece of autographed memorabilia comes with a verified Certificate of Authenticity from industry-leading authenticators to guarantee its value.

How can I track my order status?

Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.